The safety of our patients and staff is our top priority.
We follow American Dental Association (ADA) and OSHA guidelines in our practice. You are going to see our staff wearing N95 masks, shields, and protective gowns in addition to the simple surgical masks we wore before. All shields, masks, and gowns are either sterilized or disposed after seeing each patient. All our doctors and personnel have been vaccinated or have antibodies.
Some of you may have heard about the ‘aerosol’ which is created during dental treatment, which may carry the virus if a patient is infected. Therefore, we obtained additional equipment to decrease spread of Covid-19 through air particles. We use UVC light to disinfect rooms in between patients. We have also installed a central air purification system in each treatment room, which utilizes shielded UV light to continuously disinfect the air. It can replace the air in each room with newly disinfected air every 15 minutes.
In addition, you will see a few extra devices that help with suctioning aerosol right next to you, which is either extra-oral suction or additional intra-oral high-speed suction.
We are keeping the surfaces and everything you need to touch thoroughly disinfected with the appropriate FDA-approved coronavirus cleaning substances which are highly capable of killing the virus in 15-60 seconds.
To minimize the contact with surfaces and administrative staff, we have installed touchless credit card processing, Apple pay, Samsung pay and other touchless devices such as faucets, soap dispensers, and disinfectant dispensers.
To minimize the amount of paper handling, we are emailing all post-care instructions, treatment plans, and receipts to you. We are also asking our patients to submit payments through Zelle rather than writing us a check or handing over cash, if possible. You can add [email protected] as a recipient for Zelle payments.
All patients will be required to answer a one business day prior to their scheduled dental visit to verify that there are no symptoms associated with Covid-19, including elevated body temperature, or being in contact with a person recently diagnosed or suspected of having Coronavirus. We will measure your temperature upon arrival once again.
Before entering the office, you will be required to put your mask on. If you do not have one, we have them available at the entrance. You will always be asked to wear your mask while in the office, except when you are actively receiving dental treatment. This will help us minimize the exposure of the personnel not actively involved with your dental treatment. To further protect our front desk personnel, we installed sneeze guards. In our waiting room, we have installed Dyson Pure Cool Cryptomic with HEPA filter to continuously remove air borne particles.
You will be asked to disinfect your hands and leave all your personal belongings, except your phone, in the waiting area. We also installed lockers, which will allow you to safely store your belongings for the duration of your dental appointment.
We are working extremely hard to minimize contact and maintain 6 feet of safe distance between patients. We are spacing our appointments to have no more than two people in the waiting area at any given time. To achieve this, we are asking our adult patients to arrive alone. If you need an escort due to your medical situation, please advise us in advance so we can make proper accommodations.
In addition, we placed a few benches directly outside of the office, so if there is more than one person in the waiting area, you can comfortably wait outside.
As the world learns daily on the best ways to cope with Covid-19, so do we. We welcome your feedback and questions, and are happy to address your concerns, as we will strive daily to keep our patients and our personnel safe.